I already upload my online listings to the services I subscribe to.
What is the advantage of using BookRouter?
A- BookRouter automates
the task of uploading database files to various book indexing services. It
is as fast and easy to send data to ten services as it is to only one,
once you've signed up with them. You send your list once to BookRouter,
which will then automatically configure it in the format each
indexing service requires. BookRouter offers convenience and saves time.
Indexing services may come and go, or change procedures, but you will
never need to change yours -- BookRouter takes
care of the behind-the-scenes hassles..
Q- I can't figure out how to
utilize Amazon's ISBN-matching service! Can you help?
A- We upload files from scores of
dealers to Amazon Marketplace and Amazon zShops every day, and can now
help you send through their BookLoader. We will work with you
individually to make sure you have the best chance of correct ISBN
matches, and the least likelihood of erroneous assignments.
Which book indexing services do you work with?
Advanced Book Exchange (ABE), Alibris, Amazon, AntiQbook,
Biblio.com, BiblioDirect, Bibliology, Biblion,
Bibliophile, BookAvenue, Books&Collectibles,
Chrislands, Half.com, TomFolio, UsedBookCentral, and Wantedbooks.
We are always negotiating with new
services as they appear on the scene.
Q- I need to add fields to the
file I send to BookRouter. Are you going to hit me with another
A- No. If you let us know of
the changes you intend to make, we can configure your account
accordingly. We understand that clients' needs change over time, and
the inclusion of additional information is necessary, whether adding a
link to an image, tracking ISBNs, etc., and we won't penalize you for
How much does your service cost?
A- There is a one-time setup fee
of $50 for up to 5 sites (and $5 for each additional site) which covers
testing sample uploads, configuring your destination sites on BookRouter,
working with the services for any site-specific configuration necessary,
and all correspondence and troubleshooting needed to ensure that the files
sent from BookRouter represent your data at its best. There is a monthly routing fee of $25, for up to 5 indexing
sites (and $5 for each additional site) which covers the conversion and
routing of your data, and all correspondence and troubleshooting for
As of January 1 2004 we are implementing a 'bandwidth' fee
to encourage our users to be more efficient in their use of our service. This fee will change every
billing period based on how many MB of data we have sent for each user. Most customers will only be
charged an extra $0-5 per month, while a few booksellers will pay $5-$12 more.
Q- What are
"service-related problems" and what kind of customer service can
A- Service related
problems include discrepancies between files sent and files listed online,
text-formatting errors, missing data, BookRouter generated warnings and
rejection messages (explained in the In-Depth
Walkthrough), upload problems, etc. If you send a file that does
not seem to get processed, we will contact your services for you. We
take care of the issues that would normally occupy your time, or be put
off. We make an effort to respond to all email requests within one
business day, although the normal response time is much quicker. If
the problem will require a good deal of time to research, we will send an
acknowledgement beforehand, so that you know we are working on it.
Do you offer other services, such as web design, hosting, or custom-programming?
Yes, we do offer affordable web design solutions for your small business as well as web hosting, custom
programming, and E-business consulting. Please email us at firstname.lastname@example.org for more information.
Which option should I choose on the upload screen, normal, add, or delete?
If your Database tracks the 'For Sale' status of each item individually, you
will not need to worry about the "Special: Add. . ." or "Special: Delete. . ." options on the bottom of the page.
Homebase has a field to keep track of this as well as some of the other popular database programs. If you are
unsure then please ask us.
If your software does not track the 'for sale' status, you will just need to specify how the books in each file
should be interpreted, using "Special: Add. . ." to indicate that they are
additions or updates, or "Special: Delete. . ." for deletions.
Why are there so many amazon 'sites'?
There are different formats we send to amazon, and we also have the option of sending files as 'normal' or
'marketplace only'. When a 'normal' file is sent, all books with ISBNs go to marketplace and the rest goto
zshops. When a file is sent to 'marketplace only' then books with ISBNs are added to marketplace and the rest
just disappear. Nothing ends up in zshops. Please just tell us how you would like to upload to amazon by
emailing email@example.com and letting us set everything up.
What should I do if I want to upload to a new site?
If you would like to upload to a new site you should email us
with your request and let us take care
of the rest. Please do not just type in your username and password and make a site active on your site
configuration screen and expect it to work. We need to contact the site in question because they have to make
changes to your account before bookrouter will be able to work with them.
What should I do if I change my username or password on one of my destination sites?
Please send us an email to notify us of the change and please do not change your username or password
on your site configuration page. Sometimes those are FTP passwords we have put in there that are
different from the usual passwords you use to login to your account.
Can I FTP my files to you rather than upload through the web interface?
Yes, if you would like to FTP please contact us and we will give you the information you need to
upload in that manner.
Why is rarebook.net set to 'active' on my site page?
Rarebook.net is our internal database and we upload all of our client's books to it
for free. It is useful for many reasons, not least of which is that it acts as
a backup of your data in an emergency.
Can I upload my 'wants' through bookrouter?
The only service we upload wants to is ABE. Please contact us for more information.
Can I upload images through bookrouter?
We can send your image files, but the only sites that take actual images (that we know of) are
ABE, Choosebooks, and Biblio.com. Chrislands will accept a link to an image that is hosted elsewhere.
To upload images through bookrouter make sure the image has the SKU of the associated book. i.e.
the image for book #322 is 322.jpg or 322.gif. You also need to make sure you click 'image'
underneath the browse box on your upload page. We can accept FTP of image files, but we do not accept
Does it matter what database program I use?
A- Usually not.....
BookRouter works with almost all text-based databases and formats which
booksellers commonly use. If you can export data in a standard format and
you have access to the internet, you can use BookRouter to route your
Does your system work with Macintosh or Linux?
A- Yes - since it is
web-based, it will work with any operating system that allows online
I want to change my prices for different Indexing sites, but don't want to
lose those in my database. Can I do that through BookRouter?
A- Yes. With BookRouter,
you can raise or lower prices for specific indexing sites without
affecting any others. You can change the price either by a set
amount, by a percentage, or a combination of the two. BookRouter
also offers the feature of selectively filtering out books in a specific
price range, allowing you to send different sites their own range of books
to list. Because the changes are made on the files we send out, you
don't need to worry about compromising your data to achieve this result.
The fields I use in my database are different from what an indexing
service asks for. What should I do?
A- You don't need to do
anything at all. As part of our initial setup, we can create a
custom conversion for you that will make sure all of the information that
you want online is included.
How do I start using BookRouter?
complete the Online Signup Form , and
we'll get you started.
I can't seem to make my browser work when I try to upload a file to
BookRouter. What can I do?
A- There seems
to be a bug in the AOL browser, and in Netscape 6 that causes problems
when you try to "browse" and select a file for upload. Though
there are many more modern browsers available for download which will work
just fine, we have put a copy of the smallest (3+ megabyte) Netscape
version that will work, for those of you with modem connections who have
trouble downloading huge files. Just click here
to download version 3.04 of Netscape and install it to use BookRouter if
you are having troubles.
How secure is the data I send you? Do
you look at my data?
A- We have a clear
privacy statement. Take a look.
Are you a subsidiary of any indexing service?
A- We have no financial
or other interest in any indexing service or vice-versa. We are in the
service business - and we provide that service to you, our colleagues in
the old book world. We work for you.